Hubungi Kami

Privacy Policy

Effective Date: August 13, 2025

Welcome to Lancar.AI. We're excited to have you as a user of our powerful Customer Relationship Management (CRM) application. Before you get started, please take a moment to read through our Terms and Conditions outlined below.

By using our platform, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using Lancar.AI

1. Information We Collect

1.1. Personal Information

  • Contact Information: Your name, email address, phone number, and business-related information

  • Account Information: Usernames, passwords, and other authentication details

  • Communication Data: Content submitted when communicating with us or other users

1.2. Usage Information

  • Device Information: IP address, device type, operating system, and browser

  • Usage Analytics: Usage patterns, feature utilization, and other analytical data

1. How We Use Your Information

2.1. We use your information for

  • Providing Services: Delivering features and functionalities

  • Communication: Responding to inquiries and providing support

  • Analytics: Improving services and optimizing user experience

  • Marketing: Sending promotional materials with your consent

2.2. You must be at least 18 years old to use Lancar.AI and create an account.
2.3. You are responsible for maintaining the confidentiality of your account credentials.

3. Data Security and Privacy

3.1. We take data security seriously and implement appropriate measures to protect your information.
3.2. We handle your personal data in accordance with our Privacy Policy.
3.3. You grant us the right to collect and process data related to your platform usage.

4. Meta API Usage

4.1. Our application integrates with Meta Business API for scheduling capabilities.
4.2. We do not store, process, or share any data obtained from Meta Business.
4.3. You may revoke access to your Meta Business at any time through your Meta account settings.
4.4. Our use and transfer of information received from Meta APIs adheres to Meta Business API Services User Data Policy.

5. Payment And Subcription

5.1. Certain services or features may require payment. By subscribing, you agree to pay associated fees.
5.2. Subscription fees are non-refundable unless stated in our Refund Policy.
5.3. We reserve the right to modify subscription fees with advance notice.

6. Intellectual Property

6.1. All content and materials on Lancar.AI are our property or our licensors'.
6.2. You may not copy, modify, distribute, or reproduce any part without explicit written consent.

7. Limitation of Liability

7.1. Lancar.AI is provided "as is" without warranties or guarantees.
7.2. We shall not be liable for any direct, indirect, incidental, special, or consequential damages.

8. Termination

8.1. You may terminate your account at any time through the account closure process.
8.2. We reserve the right to terminate or suspend accounts violating these Terms.

9. Contact Us

For questions or concerns about these Terms and Conditions, please contact us at:
Email: support@lancar.ai
This Privacy Policy was last updated on September 12, 2025. We reserve the right to update this policy at any time. Continued use of our services after changes constitutes acceptance of the updated policy.